Can I get my own custom design?
Each pair is painted to order and can therefore be completely personalized. You can send us any photo and description of your idea to create your own design.
What is the price ?
You can request a quote by filling out the form in the CUSTOM CUSTOMIZATION section in the menu on the home page.
Do you provide the shoes?
Yes, we provide our own branded items and we can supply other brands as well.
What kind of shoes can you paint on?
We paint on most types of leather, imitation leather, suede and fabric shoes.
How can I place a personalized order?
You can order our existing designs on the website from the SHOP section or create your own custom design by choosing personalization from the menu.
How long does it take to manufacture my personalized items?
MAINTENANCE TIPS :
Are the paints waterproof?
We use high quality waterproof leather and fabric paints (ANGELUS). Items are primed before painting and the paint is sealed to retain colors for a long time.
Can the shoes be worn in the rain?
Yes, the colors are waterproof so the rain does not affect them.
Should I use a protective spray on the shoes?
You don’t need to, the color is already fixed and waterproof.
Can I wash them?
Do not machine wash them, use a cloth with soap and water.
DELIVERY AND RETURN:
What is the shipping cost?
All our deliveries are free.
Do you ship overseas?
Yes, we ship to worldwide.
How long does shipping / delivery take?
The delivery time is 1 to 2 working days for France, from ?? days in Europe, about ?? working days for other countries.
Will I receive a tracking number for my order?
We ship orders with UPS, after we post them, the customer receives a confirmation email with tracking number.
What is your return policy ?
Unfortunately, we cannot accept returns of custom orders. Custom and personalized items are non-returnable or refundable.
I need my shoes by a specific date, can you make them faster?
If you need your item by a specific date, email us at firstname.lastname@example.org and let us know. We will try to process your order as a priority if it is urgent.